About Us

Hartford Mediation provides Family Mediation, Arbitration, and Parenting Coordination services in Grey and Bruce Counties.

When you have reached an impasse in separation proceedings, disagree on parenting issues; or when matters require sensitivity and discretion, Hartford Mediation gets to the heart of the matter.

Our Staff

Heather Hartford

Family Mediation
Parenting Coordination

Heather completed training with Riverdale Mediation in Toronto and the Mediation Centre in Barrie to become a Family Mediator, Arbitrator and Parenting Coordinator.  She will be fully accredited in each specialty in 2018.

Heather studied Social Development Studies and English Literature at the University of Waterloo and also completed the Graduate Program in Infant Mental Health at York University. She has multiple college diplomas and certificates, and is skilled at Interactional Guidance and Pathways to Competence Parent Training.  Heather has extensive training and experience in disordered attachment; trauma assessment and treatment; and anxiety and eating disorders.  Her career has focused on working with high-risk children and families, and child development.

Heather has been employed at various social service agencies in our region including The Infant and Child Development Program, Family Support Services, Community Living, Brighter Futures, The Women’s Centre, Keystone, resource centres, the Board of Education, and is a former Foster Parent for teenagers. 

Heather has gained exceptional skills in case management, goal setting, parent education, and alternative dispute resolution.

Heather is actively involved in her community promoting ADR, and supporting youth mental health and wellness initiatives.   She enjoys practicing Kundalini yoga, singing karaoke (poorly) and spending time with her three adult children.

Kaitie McCutcheon

Office Administrator
Social Media Coordinator

Owen Sound native Kaitie is currently an online student at Algonquin College studying Office Administration.

She joins Team Hartford as Office Manager, and Social Media Coordinator. Kaitie recently purchased her first home in Owen Sound,  and can often be found camping out at Bass Lake, hiking with her dog, spending time with her family, or cozying up with a coffee to watch a cheesy romance film. She feels passionately about supporting causes near to her heart, such as the LGBT community, and Greenpeace initiatives.

When she isn’t working with the Hartford team, she can be found out in our community raising awareness on the benefits of mediation over litigation.

Candice Rogerson

VOC Reports
LGBTG2 Teens

Candice moved from Guelph to Grey-Bruce in 2002 and never looked back! With a degree in Psychology from Guelph University and a Graduate Degree in Infant Mental Health from York University specializing in the Watch, Wait, and Wonder Technique, and Interactional Guidance and Interviewing, Candice’ career has focused on working with high-risk children and families.

As an accredited Early Childhood Vision Consultant, Candice spent the past ten years focused on children with vision loss and their families — setting up environments and conditions in which each child can learn and thrive. She is currently the owner of Riverside Family Centre in Hanover.

You can find Candice hiking, kayaking, canoeing, camping, and spending time with her husband David, and their busy blended family of five children!


Victor D'Arsie

Creative Consultant

Victor wrote and performed the original music “Heart of the Matter”

After completing an Engineering Degree at the University of Toronto, Victor became somewhat of a rockstar! He travelled extensively throughout Ontario during the 80’s, and recorded albums with The Knockouts, Seventh Son, The Jitters, and played keyboards for too many bands to mention.

These days Victor stays closer to home running his Mississauga-based family business and spending time with his eight children.



Everyones favourite jingle is now a full-length song! Enjoy “The Mediation Song.”


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